About shipping and payment
Answers to questions about shipping and payment.
Q. Is postage based on actual weight?
A. Typically, Yes.
Sometimes, It is difficult to estimate your postage accurately.
All we can say is that we do not want to make a profit from your postage.
Q. When I order two or more items, How do you ship?
A. when you purchase multiple items in the same order, combine shipping.
All items will be shipped together in the same package.
We will calculate postage based on combined weight.
About custom-made
Answers to questions about custom-made.
Q. Can you make a Record 288 without a elastic closure?
A. Yes, we can make it.
You can also get JPY 105 yen discount.
Please mention your custom-made, when ordering.
Q. Can you make Record 216, Record 336 or LP Record with a elastic closure?
A. Yes, we can make it.
This custom-made requires additional charges(Record 216 or LP Record:JPY 105 yen. Record 336:JPY 210 yen.).
Please mention your custom-made, when ordering.
Q. Can you make a notebook without a bookmark ribbon?
A. Yes, we can make it.
You can also get JPY 105 yen or JPY 210 yen discount.(Record 216, 288 or LP Record:JPY 105 yen. Record 336:JPY 210 yen.)
Please mention your custom-made, when ordering.
Q. Can you make a notebook about size of a large moleskin?
A. Because of characteristics of writing paper "Tomoe River", We can't make a larger size notebook than Record 336.
The writing paper using, "Tomoe River" is very thin.
Therefore, If we make large size notebook with "Tomoe River" about size of a large moleskin, It may not be provide enough strength and the thin paper may cause wrinkle pages.
Q. Can you make a Record 288 with goatskin?
A. Yes.
Price is JPY 4,935 yen(dyed edge) or JPY 4,725 yen(un-dyed edge).
Please mention your custom-made, when ordering.